Frequently Asked Questions

NDIS FAQs

Yes, as an NDIS participant, you have the choice and control over who provides your support. You can switch providers if you believe another service provider suits your needs or preferences better.
While not mandatory, involving your family in your NDIS plan can be beneficial. They can provide support, share insights about your needs, and assist in expressing your goals. However, the final decisions about your support are yours to make.
Absolutely. Preparing beforehand helps you to articulate your needs and goals clearly. You can make a list of your daily activities, the support you receive, and the areas where you need additional assistance.
NDIS funding can be managed in three ways: Agency Managed (NDIA manages the funding), Plan Managed (a chosen plan manager manages the funding, such as Genesis Tasmania), or Self-Managed (you or your nominee manage the funding).
No, the NDIS covers the costs of reasonable and necessary support related to your disability.
Yes, the NDIS will only cover “reasonable and necessary” supports related to your disability, help you achieve your goals, and consider value for money.
NDIS funds a range of supports such as personal care, therapy services, equipment (wheelchairs, hearing aids), home modifications, community participation, employment support, and more.
No, the NDIS is for people aged under 65. If you’re over 65 and need support, you may be able to access assistance from the aged care system.
If your application is denied, you may still access mainstream services like health, education, and public housing. There may also be other community and government services available. You have the right to request a review of an NDIS decision if you believe it is incorrect.

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